Helping you serve in more effective and sustaining ways.

A trauma-responsive, human-centered, and scientific approach to monitoring, evaluation, and learning (MEL) that is foundational for effective systems change:

• Discovery and baseline assessments
• Needs assessments
• Enterprise-wide assessments
• Tailored MEL design, program evaluation protocols, and surveying approaches for optimal participant engagement

Trauma-responsive guidance and capacity-building support for both domestic and international projects:

• Project life cycle support from program design and implementation, to monitoring, evaluation, and learning
• Culturally responsive short-term (STTA) or long-term (LTTA) technical assistance
• Monthly and/or quarterly consultation sessions with key stakeholders
• Live “office hours” with subject matter experts for role-specific guidance on emerging issues
• Strategic planning to align program activities with overarching goals
• Change management strategies for complex and high-stakes environments
• MEL integration for continuous improvement

Customized trauma-responsive training and coaching for individuals, teams, and organizations:

• Cohort learning, including trainings tailored to the unique challenges inherent to each role, team, and/or job function
• Individual and group coaching to equip leaders and teams with concrete and actionable approaches to better handle trauma
• Training-of-trainer (ToT) services on trauma-responsive concepts, approaches, and tools to build internal capacity for sustainable learning and development

Trauma-responsive review of written materials for alignment with best practices:

• Organizational and programmatic policies
• Internal and external communications
• Program designs and curricula
• Organizational and programmatic training manuals, guides, and tools

Expert trauma-responsive facilitation for organizations and teams:

• One-time or ongoing support for organizational development, change management, or program implementation
• Group process and dialogue guided by subject matter experts from multidisciplinary fields
• Trauma-responsive facilitation skills modeled by experienced facilitators
• Built-in opportunities to tend to self- and collective care

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Training to equip leaders and teams with emerging best practices on trauma-responsive facilitation skills and tools:

• Scenario-based learning, including one-on-one meetings, groups, and/or program implementation activities (e.g. presentations, focus groups)
• Expert guidance on creating psychologically safer and supportive environments for participants in both small- and large-group settings
• Multimodal opportunities for engagement to align with various learning styles
• Capacity-building for leaders to better handle trauma that surfaces before, during, and after sensitive workplace conversations, group processes, or external incidents